BIS Product Certification (ISI Mark) Goes Digital: New Module Analysis

BIS Product Certification (ISI Mark) Goes Digital: New Module Analysis

BIS Product Certification (ISI Mark) Goes Digital: New Module Analysis

The Product Certification Scheme (Scheme-I) — the ISI mark — is BIS's flagship certification scheme covering thousands of products from cement to electrical cables to food products. The new Manakonline Platform completely rebuilds the ISI mark workflow, touching every aspect from licence application through factory surveillance to market surveillance.

Scale of the ISI Mark Scheme

The ISI mark scheme is vast: it covers hundreds of Indian Standards across virtually every product category. Thousands of manufacturers hold ISI licences. The BIS portal for ISI mark handles:

  • Grant of Licence applications (new ISI mark registrations)
  • Operations of Licence — Change in Scope (adding/reducing products)
  • Self-Compliance cum Verification Report (SCVR)
  • Factory Surveillance (FS) management
  • Market Surveillance (MS) coordination
  • Complaint Management
  • Renewal of Licence
  • Review of Performance (ROP)
  • Implementation of Revised Standards

Key Improvements in the New ISI Mark Module

Lot Inspection Module

The tender specifically mentions a Lot Inspection module — a critical function for ISI mark enforcement where inspectors sample products from market lots for testing. The new system will digitize lot inspection scheduling, sampling documentation, and result tracking with GIS geotagging of inspection sites.

Outsourced Agency Management

BIS uses Outsourced Agencies (OSAs) for both field work (factory and market inspections) and desk work (documentation review). The new platform provides dedicated management modules for OSA assignment, performance tracking, and quality oversight — replacing largely manual coordination processes.

Revised Standard Implementation

When a standard covered by an ISI mark licence is revised (as happens with IS 302 Part 1, IS 13252/IS 616 being replaced by IS/IEC 62368-1:2023, and many others), the implementation tracking module manages the transition timeline for all affected licencees. This is highly relevant to manufacturers currently navigating standard transitions.

Dashboard and Reporting

A comprehensive dashboard providing ISI mark statistics: number of active licences, geographical distribution, scheme-wise performance, compliance rate, complaint resolution rates. This improves transparency for all stakeholders.

Implementation Timeline

Product Certification (Scheme-I) is in Batch 2 of the MOP implementation — going live approximately T+16 months after contract signing. This is the second batch after User Management, LIMS, and HRD (Batch 1).